Refund policy

We have a 14 -day return policy, which means that you have 14 days after receiving your article to request a return.

To be entitled to a return, your article must be in the same conditions in which you received it, never worn or not used, with labels and in its original packaging. You will also need the receipt or the purchase test.

To start a return, you can contact us at info@camden23.com or on Instagram "@campenrimini". If your return is accepted, we will send you a shipping label of the return, as well as instructions on how and where to send the package. The articles that are returned to us without having first requested a return will not be accepted.

You can always contact us for any question of return to info@camden23.com or on Instagram "@Campenrimini".

Damage and problems
Please inspect your order to the reception and contact us immediately if the article is defective, damaged or if you receive the wrong article, so that we can evaluate the problem and solve it.

You change goods
The fastest way to ensure what you want is to contact us via email and book a change size directly by courier without having to make a new payment.

Reimbursement
We will inform you as soon as we have received and inspected your return and let you know whether the refund has been approved or not. If approved, you will be automatically reimbursed with the original payment method no later than 14 days. Remember that the credit card or credit card company can take time to process and also record a refund.