Terms and conditions of service


These conditions are valid exclusively between the company Camden di SERAFINI ANDREA, with registered office in Via XX Settembre 1870, 61 – 47923 Rimini (RN), VAT number 04056290408 - Code F: SRFNDR93T29Z130N, hereinafter referred to as "CAMDEN" and any person who makes online purchases on the website www.camdenrimini.com hereinafter referred to as "CUSTOMER". These conditions may be subject to changes and the date of publication of the same on the site is equivalent to the date of entry into force.

These conditions govern purchases made on the site www.camdenrimini.com, in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Legislative Decree no. 206/2005, amended by Legislative Decree no. 21/2014 and Legislative Decree 70/2003 on electronic commerce.


With these general conditions of sale, CAMDEN sells and the CUSTOMER remotely purchases the tangible movable property indicated and offered for sale on the site www.camdenrimini.com. The contract is concluded exclusively through the internet, through the customer's access to the address www.camdenrimini.com and the realization of a purchase order according to the procedure provided by the site itself.

The customer undertakes to read, before proceeding with the confirmation of his order, these general conditions of sale, in particular the pre-contractual information provided by CAMDEN and to accept them by affixing a flag in the box indicated.

In the order confirmation e-mail, the CUSTOMER will also receive the link to download and store a copy of these general conditions of sale, as required by art. 51 paragraph 1 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014.


The CUSTOMER before the conclusion of the purchase contract, takes note of the characteristics of the goods that are illustrated in the individual product sheets at the time of choice by the CUSTOMER.

Before validating the order with "payment obligation", the CUSTOMER is informed about:
– total price of the goods including taxes, with details of shipping costs and any other costs;
– payment methods;
– the deadline within which CAMDEN undertakes to deliver the goods;
– conditions, terms and procedures for exercising the right of withdrawal (Article 6 of these conditions) as well as the model withdrawal form referred to in Annex I, part B of Legislative Decree 21/2014;
– information that the CUSTOMER will have to bear the cost of returning the goods in case of withdrawal;
– existence of the legal guarantee of conformity for the goods purchased;
– conditions of after-sales assistance and commercial guarantees provided by CAMDEN.

The CUSTOMER may at any time and in any case before the conclusion of the contract, take note of the information relating to CAMDEN, the geographical address, telephone and fax number, e-mail address, information that is reported, also below:

registered office Via XX Settembre 1870, 61 – 47923 – Rimini (RN)
phone 0541 164 8016


The sales contract is considered concluded with the sending by CAMDEN to the CUSTOMER of an order confirmation e-mail. The e-mail contains the DATA OF THE CUSTOMER and the order number, the price of the goods purchased, the shipping costs and the delivery address to which the goods will be sent.

The CUSTOMER undertakes to verify the correctness of the personal data contained in the above email and to promptly notify CAMDEN of any corrections / changes to be made.

CAMDEN undertakes to describe and present the items sold on the site in the best possible way. Nevertheless, there may be some errors, inaccuracies or small differences between the product depicted on the site and the real product. Furthermore, the photographs of the products presented on www.camdenrimini.com do not constitute a contractual element, as they are to be considered only representative.

CAMDEN undertakes to deliver the goods within 30 days from the sending by CAMDEN of the order confirmation e-mail to the CUSTOMER.


The availability of the products refers to the actual availability at the time the CUSTOMER places the order. However, this availability must be considered purely indicative because:

– the products could be sold to other CUSTOMERS before confirming the order, due to the simultaneous presence on the site of several users,

– there may be an IT anomaly such as to make available for purchase a product that in reality is not.

Even after sending the order confirmation e-mail sent by CAMDEN, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically rectified with the elimination of the unavailable product or products and the CUSTOMER will be immediately informed by e-mail; with this e-mail the customer will also be informed of the methods and timing of reimbursement of any sums paid.


Any payment by the CUSTOMER can only be made by means of the credit cards indicated on the website www.camdenrimini.com, PayPal.

In case of payment by credit card or PayPal, the actual charge will be made when CAMDEN sends the order confirmation e-mail.

The communications relating to the payment and the data communicated by the CUSTOMER when this is carried out take place on special protected lines.


All sales prices of the products indicated on the website www.camdenrimini.com are expressed in Euros and include VAT, and where applicable, the WEEE contribution.

Shipping costs are not included in the purchase price, but are indicated and calculated at the end of the purchase process before making the payment.

The CUSTOMER accepts camden's right to change its prices at any time, however the goods will be invoiced on the basis of the prices indicated on the site at the time of creation of the order and indicated in the confirmation e-mail sent by CAMDEN to the CUSTOMER.

In the event of a computer, manual, technical, or any other error that may result in a substantial change, not foreseen by CAMDEN, of the sale price to the public, which makes it exorbitant or clearly negligible, the purchase order will be considered invalid and canceled and the amount paid by the CUSTOMER will be refunded within 14 days from the day of cancellation.


In accordance with the legal provisions in force, the CUSTOMER has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days from the date of receipt of the products.

The CUSTOMER may exercise the right of withdrawal by sending any explicit declaration containing the decision to withdraw from the contract or alternatively send the model withdrawal form, referred to in Annex I, part B, Legislative Decree 21/2014 (not mandatory) whose text is reported below:

Model withdrawal form pursuant to art. 49, paragraph 1, letter h)
(fill in and return this form only if you wish to withdraw from the contract)
Camden di SERAFINI ANDREA Via XX Settembre 1870, 61 – 47923 – Rimini (RN),
Phone: 0541 164 8016
e-mail: serafini.andrea@pec.it
I/we (*) hereby notify/notify (*) the withdrawal from my/our (*) contract of sale of the following goods/services (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

-Address of the consumer(s)

– Signature of the consumer(s) (only if this form is sent in paper version)

– Data

(*) Delete as not used.

In case of exercise of the right of withdrawal, the CUSTOMER is required to return the goods within 14 days from the day on which he communicated to CAMDEN his intention to withdraw from the contract pursuant to art. 57 of Legislative Decree 206/2005.

The goods must be returned to Camden di SERAFINI ANDREA, at Via XX Settembre 1870, 61, 47923, Rimini (RN).

The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, CAMDEN will refund the amount of the products subject to withdrawal within a maximum period of 14 days.

With regard to the return of the product subject to withdrawal, shipping costs will be borne by the customer (Article 56 co. 2 of Legislative Decree 206/2005).

The customer is also entitled to return the product purchased online at our Camden store in SERAFINI ANDREA, Via XX Settembre 1870, 61, 47923, Rimini (RN). In this case, it is not necessary to create the online return practice.

As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, CAMDEN may suspend the reimbursement until receipt of the goods or until the CUSTOMER has demonstrated that he has returned the goods to CAMDEN.

CAMDEN will perform the refund using the same means of payment chosen by the CUSTOMER at the time of purchase. In the case of payment made by bank transfer, and if the CUSTOMER intends to exercise his right of withdrawal, he must provide CAMDEN, by email to info@camden23.com, the bank details: IBAN, SWIFT and BIC necessary for the reimbursement, by CAMDEN.


In case of receipt of defective products or in any case not compliant with the orders placed, the CUSTOMER has the right to restore the conformity of the product without charge by repairing or replacing the product. The CUSTOMER may exercise this right if the defect occurs within two years of delivery of the goods and reports the defect to CAMDEN within two months of discovery. In order to exercise the above right, the customer must proceed with the creation of an IT Return practice (Article 6 of these conditions).


All the products presented on the site www.camdenrimini.com benefit, in addition to the legal guarantee of conformity referred to in the previous article, of a commercial guarantee whose duration is mentioned on the product sheets of the articles.

To take advantage of the warranty service, the CUSTOMER must keep the invoice.


CAMDEN will only accept orders to be delivered in the Italian territory and in the Republic of San Marino. The products will be delivered by express courier to the address indicated by the CUSTOMER at the time of the order no later than 30 days from the date of receipt by the CUSTOMER of the order confirmation e-mail sent by CAMDEN.

For each order placed on the www.camdenrimini.com website, CAMDEN issues an invoice for the goods shipped. The invoice will contain the information provided by the CUSTOMER during the purchase process. After the invoice has been issued, it will not be possible to make any changes to the data indicated in the invoice.


CAMDEN assumes no responsibility for disservices attributable to force majeure or unforeseeable circumstances, even if dependent on malfunctions and disservices of the internet, in the event that it fails to execute the order within the time provided for in the contract.


The CUSTOMER has the right to access the site for consultation and making purchases. No other use, in particular commercial, of the site or its content is permitted. The integrity of the elements of this site, whether sound or visual, and the related technology used remain the property of CAMDEN and are protected by intellectual property rights.


The website does www.camdenrimini.com use "cookies". Cookies are electronic files that record information relating to the CUSTOMER's navigation on the site (pages consulted, date and time of consultation, etc ..) and that allow CAMDEN to offer a personalized service to its customers.

CAMDEN informs the Customer of the possibility of deactivating the creation of such files by accessing its Internet configuration menu. It is understood that this will prevent the Customer from proceeding with the online purchase.


These General Conditions of Sale consist of all the clauses that compose them. If one or more provisions of these General Conditions of Sale is considered invalid or declared as such under the law, regulation or following a decision by a court having jurisdiction, the other provisions will continue to have full force and effect.


These General Conditions of Sale are subject to Italian law.

Any dispute that does not find an amicable solution will be subject to the exclusive jurisdiction of the Court of the place of residence or domicile of the CUSTOMER, if located in the territory of the State.

General conditions of sale updated on November 20, 2020.