Skip to content


Your cart is empty

Terms of service

General provisions

These conditions are valid exclusively between the Camden Company of Serafini Andrea, with registered office in via XX September 1870, 61 - 47923 Rimini (RN), VAT 04056290408 - Cod. F: SRFNDR93T29Z130N, below called "Camden" and any Person who purchases online on the website below called "Customer". These conditions can be the subject of changes and the date of publication of the same on the site is equivalent to the date of entry into force.

These conditions govern the purchases made on the website, in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Legislative Decree n. 206/2005, modified by Legislative Decree n. 21/2014 and by Legislative Decree 70/2003 on electronic commerce.

Article 1 - Object of the contract

With these General Conditions of Sale, Camden sells and the Customer acquires the Matteri Material Beni indicated and offered for sale on the website The contract ends exclusively through the Internet, through the customer's access to and the creation of a purchase order according to the procedure provided by the site itself.

The Customer undertakes to view, before proceeding with confirmation of his order, of these General Conditions of Sale, in particular of the pre -contractual information provided by Camden and to accept them through the affixing of a flag in the indicated box.

In the order confirmation e-mail, the Customer will also receive the link to download and store a copy of these General Conditions of Sale, as required by art. 51 paragraph 1 of Legislative Decree 206/2005, modified by Legislative Decree 21/2014.

Article 2 - Pre -contractual information for the consumer - art. 49 of Legislative Decree 206/2005

Before the conclusion of the purchase contract, the customer brings together the characteristics of the goods that are illustrated in the individual cards produced at the time of the customer's choice.

Before validating the order with "payment obligation", the Customer is informed in relation to:
- total price of goods including taxes, with the detail of shipping costs and any other cost;
- terms of payment;
- the term within which Camden undertakes to deliver the goods;
- conditions, terms and procedures for exercising the right of withdrawal (art. 6 of these conditions) as well as a type of withdrawal form referred to in Annex I, part B of Legislative Decree 21/2014;
- information that the customer will have to bear the cost of returning the goods in the event of withdrawal;
- existence of the legal guarantee of conformity for the goods purchased;
- Conditions of after -sales assistance and commercial guarantees provided for by Camden.

The customer can at any time and in any case before the conclusion of the contract, to become aware of the information relating to Camden, the geographical address, telephone number and fax, e -mail address, information that is reported, also below:

Serafini Andrea
registered office via XX September 1870, 61 - 47923 - Rimini (RN)
tel. 0541 164 8016

Article 3 - Conclusion and effectiveness of the contract

The sales contract is considered concluded with the sending by Camden to the customer of an order confirmation and email. The e-mail contains customer data and the order number, the price of the goods purchased, the shipping costs and the delivery address to which the goods will be sent.

The customer undertakes to verify the correctness of the personal data contained in the above email and to promptly communicate any corrections/changes to be made to Camden.

Camden undertakes to describe and present the articles sold on the site in the best possible way. Nonetheless, some errors, inaccuracies or small differences between the product depicted on the site and the real product could highlight. Furthermore, the photographs of the products presented on do not constitute a contractual element, as it can only be considered representative.

Camden undertakes to deliver the goods within 30 days of the sending by Camden to send the order confirmation of the order to the Customer.

Article 4 - Availability of products

The availability of the products refers to effective availability when the customer places the order. However, this availability must be considered purely indicative as:

- the products could be sold to other customers before confirmation of the order, due to the contemporary presence on the site of multiple users,

- A computer anomaly could occur such as to make available to the purchase a product that is actually not.

Also following the sending of the order confirmation of the order sent by Camden, cases of partial or total unavailability of the goods may occur. In this eventuality, the order will be automatically rectified with the elimination of the product or non-available products and the customer will be immediately informed by e-mail; With this e-mail the customer will also be informed of the methods and timing of reimbursement of the sums possibly paid.

Article 5 - Payment methods

Each payment by the customer can only be made by means of the credit cards indicated on the website, Paypal.

In the event of payment by credit card or Paypal, the actual charge will take place at the time of the sending by Camden of the order confirmation atmosphere.

The communications relating to the payment and the data communicated by the Customer when this is made take place on special protected lines.

Article 6 - Prices

All the sales prices of the products indicated on the website are expressed in euros and are inclusive of VAT, and where expected, of the WEEE contribution.

Shipping costs are not included in the purchase price, but are indicated and calculated at the time of the conclusion of the purchase process before making payment.

The customer accepts the Faculty of Camden to modify his prices at any time, however the goods will be invoiced on the basis of the prices indicated on the site at the time of the creation of the order and indicated in the confirmation email sent by Camden to the Customer.

In the event of an IT error, manual, technical, or of any other nature that may result in a substantial change, not provided for by Camden, of the sale price to the public, which makes it exorbitant or clearly negligible, the purchase order will be considered Not valid and canceled and the amount paid by the customer will be refunded within 14 days. from the day of cancellation.

Article 7 - Right of withdrawal

In accordance with the legal provisions in force, the Customer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the deadline of 14 days starting from the date of receipt of the products.

The Customer can exercise the right of withdrawal by sending any explicit declaration containing the decision to withdraw from the contract or alternately transmit the type withdrawal form, referred to in Annex I, Part B, Legislative Decree 21/2014 (not mandatory) the) which is reported below:

Type withdrawal form pursuant to art. 49, paragraph 1, lett. h)
(fill in and return this form only if you want to withdraw from the contract)
Camden di Serafini Andrea Via XX September 1870, 61 - 47923 - Rimini (RN),
Telephone: 0541 164 8016
With this I/We (*) notify/notify (*) the withdrawal from my/our (*) sales contract of the following goods/services (*)

- ordered the (*)/received the (*)

- Name of the consumer (s)

-consumer of the consumer (s)

- signature of the consumer (s) (only if this form is sent in paper version)

- date

(*) Delete the words not used.

In the event of exercising the right of withdrawal, the Customer is required to return the goods within 14 days from the day on which he communicated his desire to withdraw from the contract pursuant to art. 57 of Legislative Decree 206/2005.

The goods must be sent back to Camden in Serafini Andrea, at via XX September 1870, 61, 47923, Rimini (RN).

The goods must be returned integrated, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify the respect of the above, Camden will refund the amount of the products covered by the withdrawal within a maximum term of 14 days.

As regards the return of the product subject to withdrawal, shipping costs will be borne by the customer (art 56 co. 2 Legislative Decree 206/2005).

The customer is also granted to the customer to return the product purchased online at our Camden store in Serafini Andrea, via XX September 1870, 61, 47923, Rimini (RN). In this case, the creation of the online return practice is not necessary.

As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, Camden can suspend the refund until the reception of the goods or until the customer is demonstrated by having sent the assets to Camden.

Camden will carry out the refund using the same means of payment chosen by the customer during the purchase. In the case of payment made by bank transfer, and if the Customer intends to exercise his right of withdrawal, he must provide Camden, by email to, the bank details: IBAN, Swift and BIC necessary to carry out the refund, by Camden.

Article 8 - Legal guarantee of conformity

In the event of reception of defective or in any case not compliant with the orders made, the customer has the right to restore without the costs of the compliance of the product by repairing or replacing the product. The customer can exercise this right if the defect is manifested by the term of two years from the delivery of the property and denounces the defect in Camden within two months of the discovery. In order to exercise the aforementioned right, the Customer will have to proceed with the creation of a return computer practice (art.6 of these Conditions).

Article 9 - Commercial guarantee

All the products presented on the website benefits, as well as the legal guarantee of conformity referred to in the previous article, of a commercial guarantee whose duration is mentioned on the product sheets of the items.

To benefit from warranty assistance, the customer will have to keep the invoice.

Article 10 - Delivery methods

Camden will only accept orders to be delivered in the Italian territory and in the Republic of San Marino. The products will be delivered by express courier to the address indicated by the Customer at the time of the order no more than 30 days. from the date of receipt by the customer of the order confirmation-address sent by Camden.

For each order placed on the website, Camden issues the invoice of the goods sent. La fattura conterrà le informazioni fornite dal CLIENTE durante la procedura di acquisto. Dopo l’emissione della fattura, non sarà possibile apportare alcuna modifica ai dati indicati nella stessa.


Camden assumes no responsibility for disservices attributable due to force majeure or fortuitous chance, even if dependent on malfunctions and disservices of the Internet, in the event that he cannot execute the order in the times provided for in the contract.

Article 12 - Access to the site

The customer has the right to access the site for consulting and making purchases. No other use, in particular commercial, is allowed of the site or its content. The integrity of the elements of this site, whether they are sound or visual, and the relative technology used remain owned by Camden and are protected by the intellectual property right.

Article 13 - Cookies

The website uses "cookies". Cookies are electronic files that record information relating to customer navigation on the site (pages consulted, date and time of consultation, etc.) and that allow Camden to offer a personalized service to its customers.

Camden informs the customer of the possibility of deactivating the creation of these files, accessing his Internet configuration menu. It is understood that this will prevent the customer from proceeding with the online purchase.

Article 14 - Integration

These General Conditions of Sale are made up of all the clauses that make them up. If one or more provisions of these General Conditions of Sale is considered not valid or declared such in accordance with the law, regulation or following a decision by a court with jurisdiction, the other provisions will continue to have full vigor and effectiveness.

Article 15 - Applicable law and competent Forum

These general conditions of sale are subjected to Italian law.

Any dispute that does not find a friendly solution will be subjected to the exclusive competence of the court of the place of residence or domicile of the customer, if located in the territory of the State.

General conditions of sale updated on November 20, 2020.